Get in Touch

Have questions? We're here to help. Contact our team and we'll respond as soon as possible.

Contact Information

Reach out to us through any of these channels. Our team is available to assist you with all your banking needs.

Phone
1-800-NORRIS-1 (1-800-667-7471)
Available 24/7
Email
support@norriswesternonline.com
Response within 24 hours
Visit Us
123 Main Street, Suite 100
New York, NY 10001
Live Chat
Chat with our support team
Available Mon-Fri, 9AM-6PM EST

Business Hours

Monday - Friday 9:00 AM - 6:00 PM EST
Saturday 10:00 AM - 4:00 PM EST
Sunday Closed
Phone Support 24/7 Available

Our Branch Locations

Visit us at one of our convenient branch locations across the country

New York Branch

New York - Main Branch

123 Main Street, New York, NY 10001
(212) 555-0100
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
Los Angeles Branch

Los Angeles Branch

456 Sunset Blvd, Los Angeles, CA 90028
(323) 555-0150
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
Chicago Branch

Chicago Branch

789 Michigan Ave, Chicago, IL 60611
(312) 555-0175
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
Miami Branch

Miami Branch

321 Ocean Drive, Miami, FL 33139
(305) 555-0190
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
San Francisco Branch

San Francisco Branch

654 Market Street, San Francisco, CA 94102
(415) 555-0200
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
Boston Branch

Boston Branch

987 Boylston Street, Boston, MA 02115
(617) 555-0220
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM

Frequently Asked Questions

Find answers to common questions about our services

Opening an account is simple! You can start your application online in just 5 minutes, visit any of our branch locations, or call our customer service team at 1-800-NORRIS-1. You'll need a valid government-issued ID, proof of address, and your Social Security number. Most accounts can be opened the same day.

We offer fee-free checking accounts with no monthly maintenance fees, no minimum balance requirements, and unlimited transactions. Some premium account tiers may have monthly fees that can be waived with direct deposit or minimum balance requirements. Check our Products page for detailed information on each account type.

Yes! Norris Western Bank is a Member FDIC, which means your deposits are insured up to $250,000 per depositor, per account ownership category. This insurance is backed by the full faith and credit of the United States government, ensuring your money is safe and secure.

You can access your account 24/7 through our online banking portal on our website or through our mobile app available on iOS and Android. Simply sign up for online banking using your account number and follow the registration process. You'll be able to check balances, transfer funds, pay bills, deposit checks, and more.

We offer a variety of loan products including home mortgages, home equity lines of credit, auto loans, personal loans, and business loans. Our competitive rates and flexible terms make it easy to find a loan that fits your needs. Contact our lending team or visit a branch to discuss your options and get pre-approved.

If your debit or credit card is lost or stolen, call our 24/7 card services hotline immediately at 1-800-NORRIS-1. You can also report it through our mobile app or online banking portal. We'll immediately deactivate your card to prevent unauthorized use and rush a replacement card to you within 3-5 business days.

Ready to Get Started?

Join thousands of satisfied customers who trust Norris Western Bank with their financial future